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We answer your questions
botsensi is an AI-powered chatbot designed to engage with users across multiple communication channels such as websites, mobile apps, social media platforms, and messaging services. It uses natural language processing (NLP) and machine learning to understand and respond to customer queries in real time, providing a seamless experience across different touchpoints.
botsensi supports a wide range of channels including websites, Facebook Messenger, WhatsApp, SMS, email, mobile apps, and other social media platforms. Its omnichannel capabilities ensure that customers can engage with your business wherever they prefer.
botsensi can improve customer engagement, provide 24/7 support, and handle multiple conversations simultaneously. By automating common queries and tasks, it reduces response times, enhances customer satisfaction, and frees up your team's resources for more complex issues.
Yes, botsensi is fully customizable. You can tailor its responses, integrate it with your existing CRM or support systems, and configure it to reflect your brand's tone and values. It also learns over time, improving its responses and accuracy based on customer interactions.
botsensi uses advanced encryption protocols and adheres to strict data privacy standards to ensure that all customer interactions and data are secure. It complies with global regulations such as GDPR to protect customer information, ensuring a safe and trustworthy environment.
botsensi offers flexible pricing based on the number of interactions, channels supported, and customization requirements. For specific pricing details, it's recommended to request a quote based on your organization's requirements.